Frequently asked questions

Questions, answered plainly.

How Xceed works, what peptides are, what the research does and does not show, and how the physician, the pharmacy, and the coach fit together. No claims, no hype.

01

About Xceed

What is Xceed?

Xceed is how you access physician-guided peptide therapy. You complete a short medical intake, a licensed physician decides whether a protocol is right for you, a licensed US-based pharmacy compounds and ships it, and every protocol comes with the Avida training app and a coach. You set the goal. A physician makes the medical call.

Who is Xceed for?

Adults who want to work on goals like recovery, performance, or longevity, and who want to do it through a licensed physician and pharmacy instead of buying from a stranger online. A physician decides what, if anything, is appropriate for you.

How is Xceed different from buying peptides online?

Most peptides sold online are labeled for research use only, with no physician, no prescription, and no guarantee of what is in the vial. Xceed is the opposite. A licensed physician sets the protocol, a licensed US-based pharmacy fills it, and a coach helps you follow it.

What comes with a protocol?

Every Xceed protocol includes the Avida training app and a coach who checks in and helps you follow the plan. Most peptide sellers hand you a vial. We hand you the system to use it.

02

How it works

How does Xceed work?

Three steps. You complete a short medical intake. A licensed physician reviews it and decides whether a protocol is appropriate. If it is, a US-based pharmacy compounds it and ships it to your door, with the app and a coach included.

Who are the physicians?

Your care is provided by an independent network of board-certified physicians, matched to what you are working on. A licensed physician reviews your intake before anything is prescribed and stays involved while you are on protocol.

What if the physician decides it is not right for me?

Then they will not prescribe it, and they will tell you. Some intakes are intentionally declined. The medical decision is always the physician's.

How long does the process take?

Most reviews happen within a few hours. Every consultation is completed within 48 hours, guaranteed. Depending on the peptide and your state's requirements, your physician may review your intake live or asynchronously. Either way, you'll see your status update in your patient portal.

03

Peptides, safety, and evidence

What are peptides?

Short chains of amino acids that the body uses as signaling molecules. There is a full plain-language explainer on our What are peptides page.

Which peptides does Xceed offer?

What we can offer is set by what a licensed pharmacy can lawfully compound, and that changes over time. The current protocols are on our protocols page. We only offer what is lawfully compoundable.

Are the peptides FDA-approved?

No. The peptides offered through Xceed are compounded and are not FDA-approved. They are prescribed by a licensed physician and dispensed by a licensed US-based pharmacy.

Do peptides actually work?

It depends on the peptide, and we will not promise you a result. Some have more human research behind them than others, and for many the strongest evidence is still early. A physician can talk through what is and is not known for your situation.

Are peptides safe?

A licensed physician reviews your history, decides whether a protocol is appropriate, and monitors you. Like any medication, peptides can have side effects, which your physician will review with you. We do not make safety guarantees.

Can competitive athletes use peptides?

Some peptides are prohibited under anti-doping rules. If you compete, raise this with the physician before starting anything.

04

Pharmacy, quality, and legitimacy

Who makes the medication?

Your prescription is compounded by a licensed 503A pharmacy in the United States. The specific pharmacy that fulfills your order depends on your state's regulations and licensing, so it may vary based on where you live. Compounded medications are prepared specifically for you, based on your physician's prescription, and are not the same as an FDA-approved drug.

Our compounding pharmacies currently are Epiq Scripts and Empower Pharmacy, though they may subcontract orders to other 503A compounding pharmacies in times of shortage at their discretion.

Is this legitimate and legal?

Yes. Everything runs through a licensed physician and a licensed US-based pharmacy, the way prescription compounding is meant to work. That legitimate route is the core of what we do.

Is my medication tested for quality?

[[Confirm batch testing and certificate of analysis specifics with the pharmacy before stating.]]

Are the pharmacies FDA-regulated?

Compounding pharmacies are licensed and overseen by state boards of pharmacy and must meet standards for how they prepare medications. The compounded medications themselves are not FDA-approved.

05

Prescriptions, eligibility, and states

Do I need a prescription?

Yes. Compounded peptides are prescription only. A licensed physician must prescribe them for you individually.

Who is eligible?

A physician decides based on your intake and medical history. Not everyone who applies will qualify, and that is by design.

What states does Xceed serve?

Xceed serves patients in all 50 states.

06

Cost, insurance, and shipping

Does Xceed take insurance?

No. Xceed is cash-pay, with transparent pricing and no insurance required.

How much does it cost?

Pricing is listed on each product's page and depends on your protocol and dosage. Your physician will confirm the exact plan for you after your consultation, so what you see reflects the full cost with nothing hidden at checkout.

Is it HSA or FSA eligible?

Not at this time.

How is it shipped?

Once your physician approves your prescription, it ships straight from the pharmacy. Depending on the medication and your location, delivery is either overnight or two day shipping.

How do I manage or cancel my orders?

Everything runs through your patient portal. You'll get access once your physician confirms your prescription, and from there you can manage, adjust, or cancel your orders directly.

07

The app and coaching

What is the Avida app and coaching?

Every protocol includes the Avida training app and a coach who checks in, helps you stay consistent, and makes sure the plan fits your training and your life.

Is the coaching medical advice?

No. Coaches support your goals and help you follow the plan. They do not give medical advice and they do not decide your prescription. The physician owns the medical decisions.

08

Privacy

Is my information private?

Your information is handled according to our privacy policy. [[Link the privacy policy and confirm the data-handling summary with counsel.]]

Still have a question?

The best answer is a physician's.

Start with a short intake. A licensed physician decides what, if anything, is right for you.

Xceed connects patients with licensed physicians through an independent telehealth network. A licensed physician determines whether a prescription is appropriate based on your medical history. Peptide products offered through Xceed are compounded and are not FDA-approved. They have not been evaluated by the FDA for safety, effectiveness, or quality, and are dispensed by licensed US-based pharmacies. Not available in all states. Coaching and training support general wellness goals and are not medical advice.

Still deciding?A physician makes the call See if it is right for you